Terms of service

Last updated: October 3, 2026

These Terms of Service ("Terms") apply to your use of the Amble online store at ambledog.com and to any purchase you make from us. "Amble", "we", "us" and "our" refer to the operator of this store. By using the store or placing an order, you agree to these Terms. Our Privacy Policy, Shipping Policy and Refund Policy also apply and form part of these Terms.

1. Who can order

You must be at least the age of majority where you live to place an order. We currently ship to addresses in the United States only.

2. Products and descriptions

We do our best to describe our products, sizes and colours accurately. Colours may look slightly different on your screen, and measurements are approximate. Our products help with lifting, balance and grip. They are not medical devices or veterinary treatments. If your dog has a diagnosed condition or is recovering from surgery, ask your vet before use, and always supervise your dog while it is wearing our products.

3. Prices and payment

Prices are shown at checkout in the currency for your region and include any discounts that apply. We may change prices at any time, but changes won't affect orders you have already placed. Payment is taken when you place your order and is processed securely by Shopify and its payment partners. We never see or store your full card details.

4. Orders

Your order is an offer to buy. A contract is formed when we confirm your order by email. We may cancel an order, for example if an item is unavailable, a price was clearly shown in error, or we suspect fraud. If we cancel, we will refund you in full.

5. Shipping, returns and exchanges

Delivery times, free size exchanges and returns are explained in our Shipping Policy and Refund Policy. Nothing in these Terms limits any rights you have under consumer protection law.

6. Discounts and free gifts

Promotions and free gifts are applied automatically in your cart when you meet their conditions, while stocks last. Unless stated otherwise, promotions can't be exchanged for cash. Where two offers can't be combined, you automatically receive the one that saves you more.

7. Using our website

Please don't misuse the store, for example by interfering with its security, scraping it, or using it for anything unlawful. All content on this site, including text, images and our logo, belongs to Amble or our licensors and may not be copied without permission.

8. Liability

We are responsible for losses you suffer that are a foreseeable result of us breaking these Terms. We are not responsible for losses that were not foreseeable, or that result from using a product in a way that doesn't follow its instructions or the guidance above. To the extent permitted by law, our total liability for any order is limited to the amount you paid for it. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order.

10. Governing law

These Terms are governed by the laws of the country where Amble is established. This does not take away any protection you have under the mandatory consumer laws of the country where you live.

11. Contact

Questions about these Terms? Send us a message and we'll reply within 2 business days.